As a global company, Suitsupply has been able to test, improve and adapt measures implemented in other countries as stores have opened across China and parts of Europe, in order to create easy journeys for customers as they integrate into a new normal shopping experience.
Customizations, like on-site alterations and custom-made suiting, are the brand’s defining services at Suitsupply’s 140+ stores around the globe. As part of a multi-point plan that includes face masks and reduced store capacity, Suitsupply has introduced Safe Shopping Screens—free-standing partitions allowing for safe, up-close interaction without modifying the customer’s behavior during pinning sessions.
Suitsupply also has implemented a guided virtual experience helping customers pre-select items for store visits through co-browsing sessions with live style experts on suitsupply.com. The brand also offers an optional appointment booking tool to reserve prepared fitting rooms and private shopping suites.