Today we talk about Media Services Worldwide and we sit down with Garry Darvin, President & CEO to learn more about the Company.

Tell us about your company. What kind of product or service do you provide?

Media Services Worldwide is an audiovisual agency focusing on designing, specifying, fabricating, and installing multimedia environments for clients in luxury retail, restaurants, museums, public lobby spaces, and entertainment venues. We provide media content creation, remote monitoring, and managed services for clients in North America, South America, Europe, Asia, and Oceania regions.

How many employees does your company currently have? Where is your office located?

We have about 50 people working for us worldwide which includes full and part-time technicians based in major cities throughout the United States (including Honolulu, HI), Canada, and the United Kingdom as well as traveling technicians and strategic partners for special projects and remote area installations/support. Physical offices are located in the New York metro area (New Jersey), Las Vegas, Nevada, and London UK metro area.   For this reason, we refer to ourselves as “Large enough to serve you, small enough to know you.”

What inspired the business and where is your company today?

In 1986, we started out as an A/V company that staged events and did a broad range of projects.  Over time we found our niche doing permanent installs for luxury retail, public lobby spaces in hotels and cinema as well as customer experience centers. In 2011 we added remote managed content and equipment health monitoring services which allowed us to expand globally. Our company today is growing as we push the limits of new technology through in-house research, development, and system design.

In which geographic area did you complete the majority of your projects?

NY, LA, Las Vegas, Miami, Chicago, Boston, and Honolulu.   In addition to our New Jersey headquarters, we also have an office, distribution center & warehouse in Las Vegas, which builds racks and preps equipment for the western U.S., including Seattle and Phoenix, as well as Honolulu, keeping it very cost-effective.

Is your company specialized in completing projects in a specific industry, e.g. Food & Beverage?

Luxury Brands, luxury retail, restaurants, museums, public lobby spaces, entertainment venues, and architecture.

Tell us about one specific project you worked on and which challenges you solved?

Dior S.F. was an old building that only had so much space to put a video wall. The wall wasn’t flat.  Dior had to find the right product for the environment, so we identified Planar Matrix video wall monitors.  They’re 4” deep and all the power is remote. We saved Dior money and space inside the wall.  It was a specialized product.  One monitor is landscape and the others are portrait which made it challenging.  It was aesthetically complicated to be able to. Install two stories tall around a staircase.  The architect had to make sure the railing didn’t touch the wall, so he created a floating staircase, supported from the bottom.

Which milestones are you planning to achieve in the next 12 months?

Bringing new technology to our clients.  Giving them more options.  Analytical info for them to be able to gain metrics on who the people are that interact in a location “Dwell time”. We can take it a step further and take it to video signage that is tailor-made to people physically on site.  Someone picks up an object and it shows info about it on the scene.  For instance, “There’s a person between 25 – 35 in a store.”  Based on privacy settings if a person leaves and comes back weeks later.  That kind of tech is out there and can be tailored to the U.S. and also to Canada’s higher privacy regulations.  It’s not that it’s new tech, it’s that clients need to be educated on it to help them with their businesses.  The pandemic has shown we need to have partnerships with like-minded businesses in order to grow.

What do you like most about 4URSPACE?

We like Stefano. He was welcoming from day one. Anything we asked for he has been great. It’s a great site for meeting other people.

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